Voice of the Customer – Using text analytics to better understand customer feedback and customer experience issues. We’re particularly interested in case studies that demonstrate you taking action based on insights from text analytics.

Survey research – Has text analytics helped you to unlock value from the unstructured comments you’ve been collecting for years? How have you used text analysis to improve actionable results from employee surveys, Net Promoter Score surveys, or perhaps dealer/distributor surveys?

Big Data – Including integration of text analytics and predictive analytics – converting text into data and enhancing text mining applications, decision support, topic discovery, predictive modeling, and more

Computer Generated Content – Is your company generating written content based on algorithms and data?  Tell us how you’re programmatically creating sports, financial, logistics, or other narrative content.

Social Media – We’re looking for specific examples of companies taking action based on what they’ve learned from social media analytics.

Healthcare – We’d like to hear your stories about analyzing patient medical histories, diagnosing patients more quickly, tracking medical conditions, and other ways unstructured data is changing healthcare.

Security, fraud, abuse  – How do you detect undesirable behavior using unstructured text data? For example, do you have a system of identifying cyber-bullying behavior in an online forum? Can you mine email for signs of a spearfishing attack?