Gartner, the leading market and technology research firm, has published its 2015 Hype Cycle Report of Emerging technologies. Fig. 1: Gartner 2015 Hype Cycle. For comparison, here is Fig. 2: Gartner 2014 Hype Cycle. What’s the Hype Cycle about? As technology advances, we all get over-excited about new buzz-words & trends in technology and then
Retention has always played second fiddle to acquisition within marketing – despite the fact that acquiring new customers is far more expensive than retaining existing ones and that the top tranche of customers contributes the vast majority...
The technology-customer centricity-profitability linkage emerges Every year Gartner comes out with a fascinating graph detailing the “hype cycle” of scores of new technologies, plotting them on a time curve that traces them through various stages, starting...
It seems Big Data is currently persona non grata. In the last week, a headline in The New York Times asked “Is Big Data an Economic Big Dud?” and, based on some (perhaps mis-interpreted) sentiments in the most...