Wells Fargo uses predictive analytics to hire employees better able to meet its performance requirements and fit into its corporate culture. “Since its initial launch three years ago, the predictive analytics driven talent assessment solution has been used for pre-employment screening of over 2 million candidates.” Wells Fargo & Co. has found a more effective
Pasha Roberts will present at PAW San Francisco on this case study. A call center for a global financial firm had a problem – attrition. In order for a new employee to even be permitted to speak...